Effective Date:  29/08/2024

1. Introduction

Welcome to kbrsolutions.co.uk (“Website”). We are committed to safeguarding the privacy of our website visitors and users (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or use our services.

By using our Website, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following information:

2.1 Personal Data

•Contact Information: Such as your name, email address, phone number, and other similar contact data when you fill out forms or contact us directly.

•Account Information: If you create an account, we collect login credentials, such as your username and password.

•Payment Information: Payment details such as credit card numbers or other payment information may be collected via secure payment processors.

2.2 Non-Personal Data

•Technical Data: Such as your IP address, browser type, operating system, and access times.

•Usage Data: Information about how you interact with our Website, such as the pages you visit, the links you click, and the searches you conduct.

3. How We Use Your Information

We use the information we collect for the following purposes:

•To Provide and Manage Services: To operate, maintain, and provide you with the features and functionalities of our Website.

•To Improve Our Services: To understand how users interact with our Website and to enhance and optimise user experience.

•To Communicate With You: To send you service-related notifications, respond to your inquiries, and provide customer support.

•To Process Payments: To manage payments for any services or products you purchase.

•For Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with:

•Service Providers: Trusted third-party service providers who assist us in operating our Website and providing our services.

•Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of kbr.coderdev.co.uk, our users, or others.

•Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights

You have the right to:

•Access Your Data: Request a copy of the personal data we hold about you.

•Correct Your Data: Request correction of any inaccurate or incomplete data.

•Delete Your Data: Request the deletion of your personal data under certain circumstances.

•Object to Processing: Object to our processing of your personal data in certain situations.

•Withdraw Consent: Withdraw consent to our processing of your personal data at any time.

To exercise these rights, please contact us at cleaning@kbrsolutions.co.uk.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Website with an updated effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: cleaning@kbrsolutions.co.uk

Address: The Union Building, 51-59 Rose Lane, Norwich, NR1 1BY

Phone: 01603 633900